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From Suzhou to California
When Mr. Chen moved from Suzhou City, China, to California in 2023, life was not easy. He came to care for his wife but found himself in a new country where he did not speak English, could not drive, and faced health problems of his own. Getting to the doctor was difficult, and he often had to rely on his son for rides.
“Going to the community hospital was troublesome,” Mr. Chen said.
Everything changed when he joined WelbeHealth Rosemead in May 2024.
What Support did Mr. Chen receive?
At WelbeHealth, we believe in providing compassionate care for seniors, especially those who are most vulnerable. When Mr. Chen joined WelbeHealth, he began to feel supported in ways he hadn’t before. From the start, his care team helped him get hearing aids and eye surgery so he could see and hear better, and they made sure his medications were delivered right to his home.
To make daily life easier, they arranged in-home help and added safety upgrades to keep him comfortable and independent. When his wife needed emergency care, the WelbeHealth team stepped in quickly to make sure she received help. For Mr. Chen, this kind of care brought peace of mind and reminded him that he and his wife were not alone.
A Place for Community
Mr. Chen visits his center three times a week. Each day brings him joy and a sense of belonging. “When I come to the center, even before arriving, I’m already very excited,” he said. “When the van arrives, I greet the driver with ‘Good morning!’ When I arrive at the center, I say ‘Thank you.’ My mood when coming to the center is happy. I come happy and leave joyful.”
While in center, he enjoys the activities and friendships he has found. “Everyone here plays games together,” he shares. He enjoys group activities led by our Engagement Coordinators, and gentle exercises our therapy team uses to keep his body and mind active. “The staff are very caring,” he shared. When extra help is needed at home, WelbeHealth arranges caregivers to assist with daily tasks such as bathing and dressing.
Trusted Medical Care
Unlike traditional care settings where seniors need to travel to multiple locations for various services, WelbeHealth offers many support services right at our centers. Our trained specialists work side-by-side with primary care providers, nurses, therapists, and social workers.
Mr. Chen feels confident knowing his medical care comes first. “Dr. Chen is my doctor. He’s very careful and responsible, always asking about the participants condition.” he said. Mr. Chen is given medical checks every three months to six months to help determine his health needs and has peace of mind.
Living with Peace and Purpose
Now, Mr. Chen says his life feels happier and more stable. “Living the late years with reliable support. This center provides us with a happy environment. Like many other seniors, I’m very thankful for this center.”
He shared a Chinese saying that shares how he feels today: “In old age, one has something to think about; in old age, one has something to rely on.”
With the help of WelbeHealth, Mr. Chen has found more than care, he’s found a community that helps him live well and age happily.
FAQ for Those Considering a PACE Program
If you’re caring for an aging loved one or exploring options for yourself, Mr. Chen’s story highlights what to look for in a Program of All-Inclusive Care for the Elderly (PACE):
1. What should I look for in a good PACE program?
Choose a program that supports senior care options, the whole person, medical care, help at home, and emotional/social support, coordinated by one team.
2. Do PACE programs provide transportation?
Yes, before WelbeHealth, Mr. Chen had to rely on his son for rides. Now, transportation to appointments and day centers is part of his care.
➡️If you or your loved one don’t drive, choose a care provider that offers door-to-door transportation. It reduces loneliness and ensures consistent medical follow-up.
3. How does a PACE program support social connection?
Social connection is essential for mental health and well-being. Mr. Chen now visits the center three times a week, where he enjoys activities and friendships that keep him engaged and happy.
➡️Quality programs offer activities, group time, and regular center visits so seniors can make friends and feel less isolated.
It’s your life. Live it your way.
WelbeHealth provides full-service healthcare and personalized support to help your loved ones age well at home and in your community. Our Program of All-Inclusive Care for the Elderly (PACE) meets the changing needs of seniors, often at no cost, while helping you navigate life as a caregiver. To see if you qualify, call: (888) 750-0248 | TTY 711 or visit: welbehealth.com/contact
